Raptor88 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you hold over your data. Please read this document carefully.
This Privacy Policy ("Policy") is issued by Raptor88 ("we", "us", "the Platform", "raptor88") and applies to all personal data collected through our online casino and sports betting platform accessible at https://raptor88.cam, including any related mobile-optimised interfaces, customer support channels, and marketing communications.
Raptor88 takes the privacy and security of your personal information seriously. We process personal data only for the purposes set out in this Policy, in accordance with applicable data protection laws and principles of fairness, transparency, and purpose limitation.
By registering an account on raptor88, making a deposit, using any feature of our platform, or communicating with our support team, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.
Your data, protected: Raptor88 does not sell, rent, or trade your personal information to any third party for their own independent marketing purposes. Data is shared only where necessary to operate the platform or as required by law.
For the purposes of this Privacy Policy, the following definitions apply:
Raptor88 collects personal data across several categories, depending on how you interact with the platform. The following table summarises the categories of data we collect and the circumstances in which collection occurs:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration & KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration & KYC verification |
| Identity Documents | MyKad, passport, utility bills, bank statements | KYC verification process |
| Financial Data | Bank account details, e-wallet IDs (Touch 'n Go, Boost, GrabPay), deposit & withdrawal history | Deposit, withdrawal & payment processing |
| Transaction Data | Bet history, game activity, bonus usage, account balance movements | Ongoing platform use |
| Technical Data | IP address, browser type, operating system, device ID, time zone, session data | Automatically on each platform visit |
| Usage Data | Pages visited, features used, click paths, search queries within the platform | Automatically on each platform visit |
| Communication Data | Live chat transcripts, support emails, WhatsApp messages sent to our team | When you contact our support team |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and SMS | Account registration & settings changes |
Raptor88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or biometric data, except where expressly required by law (e.g., facial biometrics for identity document matching during KYC).
Raptor88 processes your personal data for the following specific, documented purposes:
To register, manage, and maintain your raptor88 account, including verifying your identity, processing deposits and withdrawals in MYR via supported payment channels (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, and Hong Leong), and communicating material account-related updates to you.
To comply with applicable anti-money laundering (AML) regulations, KYC obligations, financial crime prevention requirements, and any requests from competent regulatory authorities. This includes verifying that all players are aged 21 and above, as required under responsible gambling standards.
To detect, investigate, and prevent fraudulent activity, collusion, bonus abuse, and other conduct that violates our Terms & Conditions. Technical and Usage Data are used to identify anomalous activity patterns.
To analyse aggregated and anonymised platform usage data to improve the quality, performance, and features of the raptor88 platform — including bet interface improvements, game loading optimisation, and support channel enhancements.
To monitor gaming patterns and identify players who may be exhibiting signs of problem gambling. Raptor88 uses transaction and behaviour data to trigger responsible gambling interventions, including cooling-off reminders, limit suggestions, and self-exclusion outreach, in accordance with our Responsible Gambling Policy.
To send you promotional offers, bonus notifications, and news about raptor88 — but only where you have given your explicit consent to receive such communications. You may withdraw marketing consent at any time through your account settings or by contacting our support team.
Raptor88 processes your personal data on the following legal bases:
Raptor88 does not sell or rent your personal data to third parties. We share personal data only in the following limited, documented circumstances:
We share financial data with verified Malaysian payment partners — including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX-connected banks (Maybank, CIMB, Public Bank, RHB, Hong Leong) — solely to process your deposit and withdrawal transactions. These processors are bound by contractual data protection obligations.
KYC documentation may be shared with certified identity verification service providers to verify the authenticity of government-issued identification (e.g., MyKad, passport) provided during account registration or on-request verification checks.
Game session data (including bet amounts and game results) is shared with third-party Game Providers in the ordinary course of delivering gaming services. This data is pseudonymised where technically feasible and subject to data processing agreements with each provider.
Raptor88 will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by law, regulation, or valid legal process — including disclosures related to AML investigations or fraud reports.
In the event of a merger, acquisition, or sale of substantially all of Raptor88's assets, personal data held by the platform may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
Strictly prohibited: Raptor88 will never share your personal data with unaffiliated third parties for their own independent direct marketing or advertising purposes without your prior explicit consent.
Raptor88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Retention periods are set as follows:
Upon expiry of the relevant retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately technically feasible (e.g., backup media), the data is isolated from active processing until deletion can be completed.
Raptor88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security controls include:
No data transmission over the internet or electronic storage method can be guaranteed 100% secure. While we employ industry-best security practices, you acknowledge that you transmit data to us at your own risk. If you suspect a security incident affecting your account, contact our support team immediately.
Raptor88 uses cookies and similar tracking technologies (collectively, "Cookies") on the platform to provide essential functionality, enhance your experience, and support analytics. Cookies are small data files stored on your browser or device when you visit the platform.
You may control non-essential Cookies through your browser settings or the Cookie preference centre available on the platform. Please note that disabling certain Cookies may affect the functionality of the raptor88 platform, including the availability of some features and the accuracy of responsible gambling monitoring tools.
Subject to applicable law and certain exceptions (including AML retention requirements), you hold the following rights in respect of your personal data processed by Raptor88. To exercise any of these rights, please contact our Data Protection team using the contact details in Section 14.
We will respond to all verified data rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days with written notification to you.
The Raptor88 platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process, and accounts found to be registered by underage individuals will be immediately suspended with all associated data flagged for deletion following any legally mandated investigation period.
21+ policy: If you are aware that a minor has registered on Raptor88, please contact us immediately at [email protected]. We take underage gambling prevention extremely seriously and will act on any such report without delay.
Raptor88 may transfer personal data to third-party service providers — including Game Providers and identity verification partners — whose operations may be based outside Malaysia. Where such transfers occur, we implement appropriate safeguards to ensure that your data receives an equivalent level of protection to that afforded in Malaysia, including:
Raptor88 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify registered players by email and/or by posting a prominent notice on the platform at least seven (7) days before the changes take effect.
Your continued use of the Raptor88 platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised document. We recommend that you review this Policy periodically. The "Last updated" date at the top of this page indicates when the most recent revision was made.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Raptor88, please contact us through the following channels:
We will acknowledge all privacy-related requests within 48 hours and provide a full response within 30 calendar days as noted in Section 10.
This Privacy Policy was last reviewed and updated on 1 January 2026. 21+ ONLY Raptor88 processes personal data responsibly in line with our commitment to player trust and platform integrity.
Six core principles that govern how Raptor88 handles your personal data — every day, across every part of the platform.
Our support team is available 24/7 in Bahasa Melayu, Mandarin, and English to address any privacy-related queries. Or head back to the homepage to explore the raptor88 platform.
21+ ONLY For players aged 21 and above only. Play responsibly.